Salesforce Consultant in Columbus helping companies optimize CRM and Revenue Operations
Salesforce professional with over a decade of transforming businesses. I build scalable solutions across Sales Cloud, Service Cloud, Omni-Channel, and CPQ that drive real, measurable results.
Revenue Operations (RevOps) Specialist | CRM Automation Expert
Deep, hands-on experience across the full Salesforce ecosystem. From pipeline management to complex quoting workflows and everything in between.
End-to-end CRM architecture covering opportunity management, forecasting, territory planning, and pipeline automation to help teams close more and move faster.
Customer support solutions built to scale. Case management, SLA enforcement, knowledge bases, and digital messaging to meet customers on the channels they prefer.
Unified cross-channel customer experiences through routing engine configuration, agent workload balancing, and real-time presence management.
Salesforce CPQ implementation built around product rules, price rules, approval rules, bundles and discounts, and contract lifecycle management from quote to cash.
Configuring digital messaging channels including SMS, WhatsApp, and chat to connect customers with the right agents through seamless, real-time conversations.
Go-to-market planning grounded in Salesforce data. Sales motion alignment, territory design, launch readiness, and the cross-functional coordination that makes a GTM plan actually execute.
Connecting sales, marketing, and service around a shared view of the funnel. Pipeline visibility, forecast accuracy, and the process alignment that turns good teams into great ones.
With over 10 years in the Salesforce ecosystem, I partner with organizations across Columbus, Ohio and beyond to design and deliver CRM solutions that don't just work. They drive growth, improve efficiency, and give teams the data clarity they need to win.
My approach bridges the gap between business strategy and technical execution. Whether I'm configuring and refining CPQ workflows, optimizing Omni-Channel routing logic, or aligning Sales and Service teams on a unified platform, I bring both deep technical skill and a sharp business lens.
I've worked across a range of industries and business models, always focused on building scalable, maintainable solutions that teams actually want to use.
Designing Salesforce orgs that align with business goals, not just technical requirements.
From discovery to deployment, including hands-on configuration, development, and stakeholder alignment.
Building reporting frameworks and dashboards that surface insights for every level of the business.
Training, documentation, and change management to ensure lasting adoption after go-live.
Six active Salesforce certifications spanning administration, consulting, and specialty domains. Click any badge to verify, or view my Trailblazer profile.
Whether you're scaling a CRM, launching a new Salesforce product, or looking for a seasoned Salesforce consultant to join your team, I'd love to connect.